Posts

Privacy Polic

 This Privacy Policy explains how TicketWale ("We/Our/Us") collects, stores, processes, and handles the personal information provided by the users ("You/Your/User") through their access to and use of services offered by TicketWale via the ticketwale.live platform (which includes our website and mobile application). we value the trust you place in us. That’s why we are committed to maintaining the highest standards of security for transactions and customer information privacy on our platform. Please read this policy to understand how we gather and manage your information. This Privacy Policy is an integral part of and should be read along with our Terms and Conditions (available here) and governs your use of the services provided through the ticketwale.live platform. This Privacy Policy is published in compliance with the applicable provisions of the Information Technology Act, 2000, as amended, and other relevant laws in India, governing electronic records and priva...

term and conditions

 Refund Policy If you have made a payment but did not receive an email or SMS confirmation, it is possible that the transaction failed. Once we confirm that the order has failed, we will process your refund automatically. While we aim to process refunds within 3-5 business days, it may take up to 7-10 working days (or longer in some cases) for your financial institution to credit the amount back to your account. Event Cancellation: If an event is cancelled and the ticket/pass was purchased through TicketWale using our official payment gateway, TicketWale will initiate the refund process, subject to applicable terms and conditions. Third-Party Purchases: If tickets/passes are purchased through any third party, including event organizers, promoters, or their team members, TicketWale will not be responsible for processing or providing refunds. User-Initiated Cancellation Requests: In cases where users wish to cancel their tickets for personal reasons, TicketWale will not be liable for...